Effective Date: 05/12/2025

Last Updated: 05/12/2025

These Terms and Conditions (“Terms”) apply to all purchases, templates, digital products, services, and support provided by Websoul, a brand of Dora D Design Ltd.

By accessing our website or purchasing any digital or creative service, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Who We Are

Business Name: Dora D Design Ltd.

Brand: Websoul

Email: [email protected]

Location: United Kingdom

Websoul provides website design, GoHighLevel templates, automation systems, digital products, and related creative services.

2. Use of Website and Services

You may use our website and services only for lawful purposes.

You agree not to:

Copy, resell, or exploit any material without permission

Misuse the website or attempt unauthorized access

Reverse engineer or redistribute our templates or digital assets

We reserve the right to refuse service if misuse is suspected.

3. Digital Products & Templates

Purchases

All templates and digital products are delivered electronically after payment.

You are responsible for providing accurate contact information when purchasing.

Licence

Each purchase grants you a non-exclusive, non-transferable licence to use the template for your own business.

Unless explicitly allowed:

You may not resell or redistribute the template

You may not claim the design as your own

You may not use the template to create competing products

If you wish to use a template for multiple client projects, an extended licence must be purchased.

4. Custom Services

For website builds, CRM systems, branding, automations, or AI integrations:

Project timelines depend on scope, communication, and required materials

Delays caused by the client (missing content, slow approvals) may extend delivery time

Additional services not included in the original quote may incur extra costs

We will always confirm scope changes before proceeding.

5. Payments & Refunds

Payments

All payments must be completed before delivery of digital goods or before project work begins.

Refunds

Due to the nature of digital products:

Template sales and digital downloads are non-refundable.

Custom projects may include staged payments, which are non-refundable once work has begun.

If a technical issue prevents access to a purchased product, we will work to resolve it promptly.

6. Client Responsibilities

When working with Websoul, you agree to:

Provide accurate information

Supply all required content (text, images, branding) unless content creation is part of the service

Approve designs, mockups, and final work in a timely manner

Ensure you have rights to any assets you provide

We are not responsible for delays caused by missing or incorrect information.

7. Intellectual Property

All branding, templates, layouts, designs, code snippets, and graphics created by Websoul remain the intellectual property of Dora D Design Ltd., unless a written agreement transfers ownership.

You agree not to:

Remove copyright notices

Copy or replicate our materials for resale

Use our templates as the basis of derivative products sold commercially

8. Limitation of Liability

To the fullest extent permitted by UK law:

Websoul is not liable for indirect or consequential damages

We do not guarantee specific business or financial results from template or service use

Services are provided “as is,” though we take care to ensure quality and accuracy

Your use of our products and services is at your own discretion and risk.

9. Third-Party Tools & Integrations

Some services rely on third-party platforms such as:

GoHighLevel

Stripe

PayPal

Email marketing tools

Analytics services

We are not responsible for outages, policy changes, or errors caused by these platforms.

10. Privacy

Your privacy is governed by our Privacy Policy, which outlines how we collect and use your data.

You can view it at any time on our website.

11. Changes to These Terms

We may update these Terms periodically.

Any changes will be posted with a revised “Last Updated” date.

Continued use of the website or services after changes indicates acceptance.

12. Contact Us

If you have questions about these Terms:

Email: [email protected]

Business: Dora D Design Ltd.

Brand: Websoul